ERP Post-go-live Optimisation: Evidence-based Backlog
Build owned, testable and traceable implementation controls for tickets, exceptions, root cause, priority and comparable measures, beyond superficial configuration.
Learning objective
Deliver an implementation baseline jointly accepted by business and technology and suitable for recurring review.
Roles
Business owners, finance, IT, security, consultants and audit
Prerequisites
- Scope and owners confirmed.
- Test environment and representative data available.
Completion checks
- End-to-end results reconcile.
- Access, logs and approval evidence are complete.
- Exceptions retain closure.
Common errors
- Testing only happy paths.
- No data-scope control.
- No post-release review.
Thailand project note
Thailand requires aligned multilingual data, THB/foreign currency, Asia/Bangkok time, segregation and retention; regulated matters require qualified Thai review.
Related modules
Steps
- 01
Inventory current scope, owners, dependencies and business impact for tickets, exceptions, root cause, priority and comparable measures.
- 02
Define fields, states, control objectives, evidence format and exception ownership.
- 03
Prepare representative data in isolation for normal, boundary, exception and reversal cases.
- 04
Separate request, execution and approval and restrict access to minimum need.
- 05
Test end to end and reconcile sources, downstream results, logs and control totals.
- 06
Record differences, decisions, rollback, effective date and next review.
- 07
Sample actual use after release, close issues and update the baseline.
Implementation notes
- Pilot one high-impact scenario.
- Give every exception an owner and due date.
References
- ERP 上线后优化：用证据管理改进积压 ↗用友 · Accessed: 2026-08-21 · Applicable version: 官方公开能力与服务范围；实际配置以客户版本、许可和批准蓝图为准