U9cloudSupply ChainIntermediateContent quality · 94/100

U9 cloud Purchase Return: Quarantine, Supplier Return and Reconciliation

Complete a traceable purchase return and reconcile inventory and payable impact.

采购退货 / Purchase Return18 minUpdated 2026-08-21
01

Learning objective

Complete a traceable purchase return and reconcile inventory and payable impact.

Roles

Planning, purchasing, sales, warehouse, production, quality, finance and IT

Prerequisites

  • Relevant master data and access are confirmed.
  • Normal and exception examples are prepared in test.

Completion checks

  • Results trace by source document and owner.
  • Quantity, status and exceptions agree with approval.

Common errors

  • Executing before validating data.
  • Handling exceptions offline without evidence.

Thailand project note

For Thailand, confirm Thai/English masters, THB and foreign currencies, Asia/Bangkok time, segregation of duties and local record retention. VAT, WHT, customs, BOI, statutory accounting, product compliance and occupational safety require current review by qualified Thai professionals; this is not legal or tax advice.

03

Steps

01Confirm source receipt, supplier, item, lot, quantity and return reason.
02Quarantine pending-return stock to prevent issue or shipment.
03Quality and purchasing approve return, replacement, allowance or scrap.
04Create the supplier return, pick the correct lot and record logistics handover.
05Handle partial return, replacement, refused delivery and transit variance.
06Reconcile payable deduction, credit note, stock quantity and in-transit status.
07Before closure confirm supplier acknowledgement and related corrective action.
  1. 01

    Confirm source receipt, supplier, item, lot, quantity and return reason.

  2. 02

    Quarantine pending-return stock to prevent issue or shipment.

  3. 03

    Quality and purchasing approve return, replacement, allowance or scrap.

  4. 04

    Create the supplier return, pick the correct lot and record logistics handover.

  5. 05

    Handle partial return, replacement, refused delivery and transit variance.

  6. 06

    Reconcile payable deduction, credit note, stock quantity and in-transit status.

  7. 07

    Before closure confirm supplier acknowledgement and related corrective action.

04

Implementation notes

  • Pilot one shift or item family.
  • Retain owner and approval for every exception.
05

References