U9cloudSupply ChainIntermediateContent quality · 94/100

U9 cloud ATP: Available-to-Promise Quantity and Date Control

Promise order quantity and date using explainable supply rules.

ATP承诺 / Available to Promise18 minUpdated 2026-08-21
01

Learning objective

Promise order quantity and date using explainable supply rules.

Roles

Planning, purchasing, sales, warehouse, production, quality, finance and IT

Prerequisites

  • Relevant master data and access are confirmed.
  • Normal and exception examples are prepared in test.

Completion checks

  • Results trace by source document and owner.
  • Quantity, status and exceptions agree with approval.

Common errors

  • Executing before validating data.
  • Handling exceptions offline without evidence.

Thailand project note

For Thailand, confirm Thai/English masters, THB and foreign currencies, Asia/Bangkok time, segregation of duties and local record retention. VAT, WHT, customs, BOI, statutory accounting, product compliance and occupational safety require current review by qualified Thai professionals; this is not legal or tax advice.

03

Steps

01Confirm sales organisation, warehouse, item, unit, priority and promise rules.
02Define on-hand, inbound, planned supply and safety-stock boundaries included in ATP.
03Calculate promise quantity and date at order confirmation, retaining the input snapshot.
04Reallocate shortages by customer and order priority under approved rules.
05Test partial promise, expedite, cancellation, delayed supply and inter-warehouse transfer.
06A changed promise date requires owner notification, rationale and customer confirmation.
07Reconcile promise, actual shipment and lateness; review rules continuously.
  1. 01

    Confirm sales organisation, warehouse, item, unit, priority and promise rules.

  2. 02

    Define on-hand, inbound, planned supply and safety-stock boundaries included in ATP.

  3. 03

    Calculate promise quantity and date at order confirmation, retaining the input snapshot.

  4. 04

    Reallocate shortages by customer and order priority under approved rules.

  5. 05

    Test partial promise, expedite, cancellation, delayed supply and inter-warehouse transfer.

  6. 06

    A changed promise date requires owner notification, rationale and customer confirmation.

  7. 07

    Reconcile promise, actual shipment and lateness; review rules continuously.

04

Implementation notes

  • Pilot one shift or item family.
  • Retain owner and approval for every exception.
05

References