U9 cloud 质量 PDCA：检验异常到 CAPA 闭环
质量检验、PDCA、CAPA和追溯 with traceable records, approvals and exception closure.
Learning objective
Build a reviewable control loop for 质量检验、PDCA、CAPA和追溯 and verify normal and exception flows.
Roles
Process owners, quality, maintenance, warehouse, production, finance, IT and approvers
Prerequisites
- Confirm masters, access, approval matrix and retention rules.
- Prepare normal, exception, reversal and interface-failure tests.
Completion checks
- Results trace to source, owner and approval.
- Quantity, status, time and exception closure evidence are reviewable.
Common errors
- Testing only the happy path.
- Fixing exceptions offline without evidence.
- Overwriting history without version retention.
Thailand project note
泰国实施需确认泰文/英文主数据、THB及外币、Asia/Bangkok时区、职责分离与当地记录留存。涉及VAT、WHT、BOI、海关、法定会计、产品合规或安全的结论，须由合格泰国专业人员按现行规则复核；本文不构成税务、法律或合规意见。
Related modules
Steps
- 01
Define triggers and owners for incoming, first-piece, in-process, shipping and return inspection.
- 02
Set inspection plans and sampling or full-inspection rules; retain samples, results, decisions and evidence.
- 03
Segregate nonconforming material and approve rework, concession or return with lot linkage.
- 04
Analyse trends by issue, source, lot and operation and form a cause hypothesis.
- 05
Create CAPA actions with owner, due date, verification method and closure criteria.
- 06
Verify improvement and update inspection rules, work instructions or training records.
Implementation notes
- Pilot one organisation and representative flow.
- Menus, fields and interfaces depend on the release and approved blueprint.
References
- 用友U9 cloud质量管控PDCA，助您用质量赢占市场！ ↗用友 U9 cloud · Accessed: 2026-08-21 · Applicable version: 官方制造/质量/设备或追溯场景；具体菜单字段按客户版本和批准蓝图验证