YonSuite Sales: Quotation, Order, Delivery and Billing
Convert customer quotations into controlled orders linked to inventory, fulfilment, billing and collection.
Learning objective
Run a traceable quote-to-bill process covering discounts, changes, partial delivery and returns.
Roles
Sales, sales operations, pricing owner, credit manager, warehouse, logistics, billing and AR accountant.
Prerequisites
- Approved customer, addresses, tax data, payment terms and currency.
- Approved price lists, discount authority, credit, delivery and return policies.
- Tested item, unit, warehouse, tax code and revenue boundary.
Completion checks
- Invoice traces to delivery proof, issue, order, quote version and approved price.
- Ordered, delivered, billed, collected and returned quantities/amounts reconcile.
- Discount, amendment and credit exceptions have approvals.
Common errors
- Copying an old order and bypassing current price or customer checks.
- Shipping before order approval and losing credit or tax data.
- Returning stock without the matching AR or tax document.
Thailand project note
A qualified Thai tax owner must confirm VAT invoice timing, tax invoice, credit/debit note and e-tax requirements. Workflow alone does not prove tax compliance.
Related modules
Steps
- 01
Create a versioned quotation with validity, currency, tax and promised date; route excess discounts and non-standard terms.
- 02
Convert accepted quote to order and revalidate customer, price, credit, availability and ship-to address.
- 03
Version every amendment; price, quantity, payment or address changes require renewed approval.
- 04
Allocate, pick, issue and ship against the approved order, retaining lot, quantity, carrier and proof of delivery.
- 05
Create billing requests under approved business and tax rules; distinguish partial delivery, deposit, allowance and return.
- 06
Reconcile receivable, collection, return and disputes; close only when open delivery and billing quantities are resolved.
Implementation notes
- Test normal, partial, return and rejected-delivery scenarios.
- Freeze the quotation version accepted by the customer.
- Run quantity and value residual checks before close.
References
- YonSuite 全场景数字营销 ↗用友 YonSuite 官方网站 · Accessed: 2026-08-20 · Applicable version: 公开说明定价、信用、订单、履约及财资税务衔接
- YonSuite AI+供应链全场景 ↗用友 YonSuite 官方网站 · Published: 2024-10-16 · Accessed: 2026-08-20 · Applicable version: 公开说明销售订单、出库与回款流程